SHIPPING POLICY
1. Free Shipping on Every Order Every order placed on terimi.com ships completely free of charge. There is no minimum order value, no handling fee, and no hidden charge added at checkout. The price you see is the price you pay, and delivery is always included.
2. Worldwide Delivery - No Regional Restrictions We ship to customers in every country and region around the world. There are no blocked destinations, no restricted zones, and no location-based exclusions of any kind. Wherever you are, you can order from terimi.com and we will deliver to you.
3. Order Processing Time All orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. Once your order has been prepared, it is handed over to our carrier and dispatched.
4. Estimated Delivery Time Standard delivery usually takes 7 to 14 business days after dispatch, depending on how far the destination is from our dispatch warehouse. Delivery to remote or island areas may take a few additional days. These timeframes are estimates and are not guaranteed delivery dates.
5. Order Tracking As soon as your order is dispatched, we send a tracking number to the email address you used at checkout. You can use that number on the carrier's website to follow your package in real time from dispatch to delivery.
6. No Extra Forms or Paperwork You never need to submit any additional form, application, or document to receive your order. Everything we need is collected once at checkout, and our team takes care of the rest.
7. Shipping Address Please make sure the shipping address entered at checkout is complete and correct, including the street name, house or apartment number, city, postal code, and country. If you notice a mistake right after ordering, contact us immediately and we will update the address before your order is dispatched.
8. Undeliverable and Returned Packages If a package cannot be delivered because the address provided was incomplete or incorrect, or because the package was not collected from the local pickup point in time, we will contact you by email. Once a corrected address is confirmed, we will reship your order free of charge.
9. Lost, Delayed or Damaged Shipments If your tracking information has not updated for more than 10 business days, or if your order arrives damaged or does not arrive at all, please contact us within 30 days of the dispatch date. We will investigate with the carrier and arrange a free replacement or a full refund, whichever you prefer.
10. Customs and Import Charges International orders may occasionally be inspected by local customs authorities. Any duties or taxes that a destination country chooses to apply are set and collected by that country's government and are outside our control. We do not add any fee of our own, and free shipping always applies regardless of destination.
11. Contact Us If you have any question about shipping, delivery times, or the status of your order, our customer service team is happy to help. Email us at and we will reply within 24 hours on business days.
Thank you for shopping with terimi.com. We are glad to deliver to you, anywhere in the world, always for free.