Shipping policy

Shipping Policy

At TERIMI, we want your skincare and makeup products to reach you safely. This policy explains our shipping charges, order handling, and delivery support.

Free Shipping

We offer free shipping on all orders. No minimum purchase is required, and no shipping fee will be added at checkout.

Order Processing

Orders are prepared for shipment after payment is confirmed. Processing time may vary depending on product availability and order volume. Please allow additional time during busy shopping periods and holidays.

Delivery Estimates

Delivery times depend on the destination and carrier. Any delivery estimates provided are approximate and include no guarantee of arrival on a specific date. Order processing and transit are separate stages, so please allow time for both.

Weather conditions, carrier disruptions, and other unexpected events may affect delivery. If your shipment appears delayed, please contact us for assistance.

Shipment Tracking

Where tracking is available, you can use the shipment details to check your package’s progress. Tracking updates may take time to appear after the carrier receives the package.

Shipping Address Changes

Please check that your delivery address is complete and accurate before placing your order. If you notice an error, contact us promptly. Address changes may no longer be possible once an order has been dispatched.

Delivery Issues

If your package arrives damaged, a product leaks during transit, or your shipment appears to be missing, please contact us so we can investigate and help resolve the issue.

If tracking shows that your package was delivered but you cannot locate it, check your delivery area and with anyone who may have accepted it, then contact us for further assistance.

Contact Us

For questions about shipping or delivery, email us at sorenreott97227@hotmail.com.