Terms of service

Terms of Service

Welcome to TERIMI. These Terms of Service govern your use of our website and purchases of our skincare and makeup products. By using our website or placing an order, you agree to these terms. Please read them carefully.

1. Use of Our Website

You may use our website for lawful purposes only. You must not misuse the website, interfere with its security or operation, introduce malicious software, or use another person’s payment or personal information without authorization.

When placing an order, you must have the legal capacity to enter into a purchase agreement under applicable law.

2. Product Information

We aim to provide accurate product descriptions, images, prices, and availability information. Product colors may appear differently depending on your screen settings and lighting.

Please review the product description, ingredient information, and any instructions or warnings supplied with the product before use. Individual experiences and results may vary. Nothing in these terms limits your rights if a product is defective or does not match its description.

3. Orders and Payment

Please provide accurate and complete billing, shipping, and contact information when placing an order. You must be authorized to use the payment method selected.

Products are subject to availability. If we cannot fulfill your order, we will contact you and refund any payment collected for the unavailable items.

If we discover a material pricing or product-information error affecting your order, we will explain the issue and give you the option to proceed with the corrected details or cancel for a refund. We will not charge an additional amount without your agreement.

4. Prices and Promotions

The price and currency applicable to your purchase are displayed during checkout. Please review the order total before submitting payment.

Prices and promotions may change for future purchases. These changes do not alter the price of an order already accepted. Any conditions attached to a promotional offer will be stated with that offer.

5. Free Shipping and Delivery

We offer free shipping on all orders, with no minimum purchase required.

Processing and delivery times may vary depending on product availability, order volume, destination, and carrier operations. Any delivery estimates provided are approximate, subject to your rights under applicable law.

If your shipment is delayed, missing, or damaged, please contact us for assistance. Additional shipping details are provided in our Shipping Policy.

6. Order Changes and Cancellations

If you need to change or cancel an order, please contact us promptly. We will accommodate your request where possible, although changes may no longer be available once an order has been dispatched.

If cancellation is no longer possible, you may still request a return under our Refund Policy. This does not affect any cancellation rights available under applicable law.

7. 30-Day Free Returns and Refunds

We offer free returns and refunds within 30 days of receiving your order. You may request a return during this period without providing a reason.

We do not charge return shipping fees, restocking fees, or refund processing fees. If a return is required, we will provide instructions and arrange a prepaid return method or cover the return shipping cost.

Refunds are issued to the original payment method for the amount paid for the returned items. Your bank or payment provider determines when the funds appear in your account.

Please refer to our Refund Policy for the complete process.

8. Intellectual Property

Website content, including branding, text, graphics, and images, belongs to TERIMI or its respective owners and is protected by applicable intellectual property laws.

You may view and use this content for personal shopping purposes. Reproduction, redistribution, or commercial use requires permission from the relevant rights holder, except where permitted by law.

9. Reviews and Feedback

If you submit a review or other feedback, it should reflect your honest experience and must not contain unlawful material, infringe another person’s rights, or disclose someone else’s private information.

We may moderate content that violates these requirements. We do not require reviews to be positive.

10. Personal Information

Personal information provided when shopping or contacting us will be handled in accordance with applicable data protection laws. Please avoid sending full payment-card details or other sensitive payment credentials by email.

11. Our Responsibilities and Your Rights

We remain responsible for fulfilling our obligations concerning your purchase under these terms and applicable law.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or removes mandatory consumer rights. Our 30-day return policy is additional to any rights you may have regarding faulty, unsafe, or incorrectly described products.

12. Changes to These Terms

We may update these terms from time to time. Updated terms apply to future use of the website and future purchases after publication.

The terms applicable when your order was placed will continue to govern that purchase unless a change is required by law or agreed with you.

13. Resolving Concerns

If you have a concern about your order or these terms, please contact us so we can work toward a resolution.

Nothing in these terms prevents you from seeking remedies through a competent court or exercising other rights available under applicable law.

14. Contact Us

For questions about these Terms of Service or assistance with an order, email sorenreott97227@hotmail.com.